Shelley Thomson

Shelley Thomson is an allied healthcare professional and a catalyst for patient-driven change in healthcare transformation. With a rich background as an author, keynote speaker, design thinking facilitator and co-founder of Patient Experience Agency, Shelley brings extensive expertise to the board.

Shelley’s unwaivering passion lies in reshaping healthcare throught a human-centred approach, improving health outcomes that truly matter. Her innovative thinking and clinical acumen empower clients to foster collaboration with patients and communities, elevating modern healthcare experiences.

As a faculty member of the Australian Council on Healthcare Standards Improvement Academy, Shelley leads webinars and workshops on partnering with consumers and patient journey mapping. Her distinctive skill set, emphasising service orientation, high-performance culture, and diverse perspectives, enriches our board.

Shelley’s dynamic presence and commitment to service and performance outcomes make her an invaluable asset to our Board. She is a collaborative leader who embraces change and bring energy to our Board’s Vision to… lead and influence the profession of Podiatry, to develop our members and improve patient outcomes.